Contact Us
Questions about a product, an order or what to buy? Reach us by phone, email or the form below, and a real person will help.
At a glance
- support@tillerhouse.shop
- Hours
- Mon to Fri, 9:00 AM to 6:00 PM ET
- Replies
- Same or next business day
1 Talk to us
Call or email and a real person will help, Monday to Friday. Already ordered? Track your order any time with your order number and billing email, no account needed.
| Store | Tillerhouse |
|---|---|
| Address | 2200 Emmons Ave, Brooklyn, NY 11235 |
| support@tillerhouse.shop | |
| Hours | Monday to Friday, 9:00 AM to 6:00 PM Eastern Time |
| Website | tillerhouse.shop |
Returns
Please do not send returns to this address. Email us first and we will send you a prepaid return label and instructions, as set out in our Returns & Refunds Policy.
2 Before you write
The fastest answers are often already on the site:
- Where is my order? Use Track Your Order with your order number and billing email.
- How long does delivery take? Most orders arrive 4 to 8 business days after you place them. See the Shipping Policy.
- How do returns work? 30 days on factory-sealed product, with a prepaid label from us. See Returns & Refunds.
- Product or presell question? Check the FAQ first, then ask us anything it does not cover.
3 Send us a message
Use the form below and we will reply by email, usually the same or the next business day. If your question is about an order, include your order number so we can find it straight away.